Killam Cares

A caring spirit lives here.

At Killam, our definition of success includes the amount of good we can do for our people, our community, and our planet. Like any business, revenue and profit matter to us—but unlike many businesses, we measure our value by more than just a balance sheet. When you rent with Killam, you play a part in making a difference in so many ways.

Community matters

 An important part of being a responsible corporate citizen is giving back to the community we are a part of. 

Every year, Killam donates six furnished suites to hospitals in cities across the country, providing comfortable accommodations to families as they support loved ones through medical treatment.  

The Red Cross is on hand to help when emergencies and disasters impact communities, and Killam is pleased to support this organization with financial assistance on an annual basis. 

Killam provides financial support for various charities in the communities we serve, with an emphasis on supporting employees, tenants and organizations focused on shelter and families.  

Killam employees are involved in various community events and charities. In recent years, this has included Habitat for Humanity, Junior Achievement, the Halifax Pride Parade and Doors Open Halifax, to name just a few.

Killam’s board of trustees join together annually to support a charity or community organization. Since beginning the initiative in 2010, board members have donated $100,000 annually to various charities including the Janeway Children’s Hospital in St. John’s, Saint Mary's University, Mount Allison University, The Halifax YMCA and the Charlottetown and Summerside Boys and Girls Clubs. 
 

Affordable housing

Everyone deserves a comfortable place to call home. It’s why Killam supports affordable housing alternatives in its communities.  ​

Killam has over 500 apartments dedicated to lower-income tenants, including 228 newly developed units of government sponsored affordable housing. We have a long-term commitment to provide quality, affordable units.  

Through our nationally recognized Supported Housing Program, Killam has partnered with a variety of non-profit housing agencies, including Capital Health’s Mental Health Program, Shelter Nova Scotia, YWCA, and Phoenix House, to provide over 70 subsidized units to previously under-housed individuals. 

Killam’s Tenant Assistance Program offers short-term rent relief for tenants who are undergoing temporary financial hardships. 
 

Environmental efficiencies

Killam is committed to reducing its environmental footprint and investing in energy efficient solutions for our buildings.  

Killam employs a full-time energy-efficiency specialist to expand Killam’s green initiatives in all our buildings.

We have invested over $6 million in energy and water saving initiatives! 

Installing water saving fixtures in over 600 apartment units resulted in a reduction in water consumption of over 25%.

We have completed 8,400 low flow toilet installs.

Investing in advance building control systems and equipment upgrades resulted in reduced energy consumption and increased comfort.

Throughout our apartment portfolio we have upgraded lighting to energy efficient technologies, such as LED.
 

Supporting employees

Our employees are our most important asset. Supporting our people both at work and in their communities is a priority at Killam.  

Three annual scholarship awards are available to children and grandchildren of Killam employees to help them pursue post-secondary education.

Killam’s employee share-purchase plan encourages employees to become shareholders through payroll deductions, and rewards longer-term employees with a 50% company match.

Killam promotes employees’ involvement in the community by providing a full day of paid leave per year for employees to volunteer with a charity of their choice. 

Killam invests in employee education, including bringing staff together on a regular basis for training, accessible online training and coaching programs; providing financial assistance for further education; and supporting employees to pursue the Certified Property Management certification.

Killam values communication with employees, producing quarterly newsletters, hosting team summits and senior management staff visits.

Killam encourages health and wellness across the organization, and holds an annual company-wide team fitness challenge.

Killam provides ongoing safety training and education to all of our employees.
 

Tenant satisfaction

We want our tenants to love their home. So we’ve committed ourselves to providing outstanding customer service and building a sense of community at our properties.  

Killam hosts community events at our buildings across the country, including holiday parties, resident barbecues, meet and greets, pizza parties, and movie nights.

We invest in community enrichment, including supporting community gardens, the installation of playground equipment, new or enhanced community and fitness rooms, and upgraded recreational facilities and equipment at seasonal resorts.

We’ve launched an online live chat option on our website, and expanded communication options for existing and prospective tenants.

We continue to invest in technology that allows us to increase our tenants' ability to communicate with Killam staff.

An extensive tenant survey revealed that 90% of the 2,127 survey participants were completely or mostly satisfied with Killam Apartment REIT as a landlord.
 

Environmental, Social and Governance

Please click here to view Killam's Home For All. Environmental, Social & Goverance Report