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Our Residents

At Killam, we work hard to ensure that all our residents love the place they call home, and we are proud to do our part to make our residents’ lives a little brighter.

Our Residents

 

  • "We feel we have hit the jackpot by having such a wonderful, pleasant, caring team taking care of us and the building. They take pride in their work and it shows by how clean, neat, and tidy all areas of the building are as they most certainly go above and beyond... We truly believe it would be extremely hard to find another place with these high caliber employees. Their positive, friendly and pleasant attitudes tend to pass onto others. We are happy and feel safe here due to their extra caring efforts."

    Resident at Emma Place, Moncton, NB

  • "After five years at The Plaza, I would like to express my appreciation to Killam for the various social activities offered to the tenants. My granddaughters participated in the seasonal parties hosted by the resident managers and had fun every time. I looked forward to attending the pot luck suppers held in the lounge which gave those that attended an opportunity to chat and share a meal. My all time favorite was the yoga classes, held twice a week for six weeks/twice a year. Scattered in between were various exercise workouts which I normally would not have had the opportunity to try. So I would have to say, there's always something entertaining happening at The Plaza!"

    Shirley Hoganson, Fredericton, NB

Killam aims to provide outstanding customer service and foster a sense of community at its properties. Residents are surveyed annually to measure Killam’s success in meeting expectations and to identify areas for improvement. In 2023, Killam received a satisfaction rating of 87%, well above the industry average.​

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Our Community Impact

As an industry leader, Killam recognizes its responsibility to the community. Killam’s giving strategy is centered on causes that support family and shelter, with each request reviewed through this lens by our experienced Community Investment Committee. ​

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  • Miia

    "Killam Apartment REIT has been a tremendous partner of YWCA Halifax, supporting our housing programs for women experiencing homelessness, our employment programs for women moving out of poverty, our newcomer programs for women recently arrived to Canada, as well as our organization more broadly as a donor and contributor. As our Housing Manager once said, “It’s like Killam staff are a part of our housing team."

    Miia Suokonautio, Executive Director, YWCA Halifax

  • "Since Shelter Nova Scotia began our Supportive Housing Program in 2010, Killam Properties was our first and primary partner. Over the years we have worked together to house many people experiencing homelessness. Partnerships like these ensure people have access to safe and appropriate housing, with supports in place to promote housing stability. We are grateful for what we have achieved together."
    Melissa Phillips, Director of Homelessness, Shelter NS

  • "Ronald McDonald House Charities® Atlantic is incredibly fortunate for the generous support of Killam Properties. The suite they provide RMHC® Atlantic helps ensure that families with sick or immune-compromised children requiring long-term stays in Halifax have a place to call home while their child is receiving hospital care. Killam Properties’ support continues to have a lasting and meaningful impact on the well-being of our visiting families."

    Alison Cogdon, Director of Programs & Operations, Ronald McDonald House Charities® Atlantic

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Our Culture

Killam’s workplace culture is firmly rooted in our five core values. These values are an active part of everyday work and are embodied throughout the organization.​

 

employees

Killam’s success is attributable to the hard work and dedication of our people. Our more than 700 employees exemplify Killam’s core values and are the key to resident satisfaction. For over a decade, an independent party has conducted Killam's annual Employee Engagement Survey, providing valuable insights into employee satisfaction and engagement levels. This confidential survey consistently reflects high engagement levels across Killam teams. ​

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Killam Apartment REIT

Killam Apartment REIT is a growth-oriented Canadian real estate investment trust, owning, operating, managing and developing a portfolio of apartments and manufactured home community properties.

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