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Resident Hub

Home is more than where you live

Comfort. Convenience. Cost-Savings. Community. What does home mean to you? We want you to love the place you call home, and one of our apartment communities in Canada might be the answer. Your space should feel truly yours — a sanctuary for you to rest and unwind, create memories, and do everything in between. And we’ll help you achieve these hopes for your home, each step of the way. Our philosophy is that no residents’ needs should go unmet. You take pride in your home, and so do we. That’s why Killam properties are always clean, well-maintained, and staffed with on-site professionals to support you.

Thoughtful services on the go

Renting from REIT communities in Canada means belonging to a supportive community. From convenient services to exciting resident perks, we offer so much more than rentals and manufactured home community properties in Canada. Get help through our Resident Portal app, making it easy to submit maintenance requests, see building announcements and event notifications, post items for sale, and more. Plus, you can find and contact your Resident Manager with just one click, and for added convenience, rent payments can be set up for automatic withdrawal from your account. 


Resident Access

The Resident Portal app gives you 24/7 access to your account. Submit requests as soon as you need to, and update your information at your convenience. Download the app for your devices today.

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Resident Satisfaction Survey

We Want to Hear from You

Your feedback guides everything we do. Complete our short survey to have your voice heard and your concerns addressed.

Resident Survey
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Our Communities

Visit our search listings page to learn more about our communities.

Search Listing
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Sustainability

Feel Good About Where You Live

We are committed to sustainability, and we have developed a guide to help reduce our environmental impact.

Tenant Sustainability Guide

Frequently Asked Questions

Renting With Killam

Killam provides clean, safe, and quality housing to tenants who are proud to call Killam's properties home. With responsive teams, convenient services, and a commitment to community and sustainability, Killam makes renting simple and worry-free.

You can schedule a tour by visiting the property page and clicking the “Schedule a Tour” button. You’ll also have the option to chat with Ola, our AI leasing assistant, who can help you book a viewing or answer questions anytime. Your inquiry will be directed to the leasing representative, who will confirm your appointment.


Prefer to connect another way? Click the Contact Us button on the page to reach us by email, or call the toll-free number and we’ll be happy to help connect you with the right leasing representative.

Utility inclusion varies from building to building. Some buildings do not include any utilities, while others include heat, hot water, and/or electricity. To determine what your prospective building includes, look under the Amenities section of the specific apartment's page.

Killam requires all tenants to obtain $2 Million Liability insurance through a licensed agent, provide proof of insurance upon moving in and continue to provide proof of coverage on an annual basis. Killam does not insure the residents' personal belongings and is not responsible for any damages to personal property.

Parking availability and cost varies from building to building. For more information about parking at a particular building, please contact the leasing agent.

Killam allows pets in some of its apartment buildings. Please check the individual property page to learn if pets are permitted.

For Residents

Killam requires all tenants to obtain $2 million liability insurance through a licensed agent, provide proof of insurance upon moving in and continue to provide proof of coverage on an annual basis. Killam does not insure the residents' personal belongings and is not responsible for any damages to personal property.

You can pay your rent using our Pre-Authorized-Payments (PAP) system where rent is automatically withdrawn from your designated bank account on the due date. This is our preferred method of payment. Other accepted methods include the Resident Portal or adding Killam as a payee through your online banking. Please note that we do not accept cash or e-transfer.

To find your resident manager's contact information, search for your building address by using the search box at the top of your screen. Your resident manager's phone number is listed on the specific building page.

Didn't find an answer?

Our team is always ready to answer your questions.

The image is a graphical representation of the results from Killam's Annual Resident Survey, highlighting high satisfaction rates in various aspects of resident life.

Do You Have Comments to Share?

We send out our Resident Survey every November. To take part, make sure your contact information is updated, and we will email you a survey when the time comes. Update your resident profile now!