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For Tenants

Are you a tenant of Killam?

  • Visit the Resident Portal or download the app for your Apple & Android devices. The Resident Portal app gives you 24/7 access to your account. You can update your contact information, submit maintenance requests and more!
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Renting FAQs

Are any utilities included in the rent?

Utility inclusion varies from building to building. Some buildings do not include any utilities, while others include heat, hot water, and/or electricity. To determine what your prospective building includes, look under the "Building Features" section of the specific apartment's page.

Are pets allowed in the buildings?

Killam allows pets in a few of its apartment buildings. Please check with the individual property to learn if pets are permitted.

Are the apartments furnished?

Killam offers furnished suites at selected buildings in Halifax and St. John's. For more information, please visit the "Furnished Suites" tab.

Are there any corporate discounts available?

Check with the leasing representative in your city/region. It varies from city to city, building by building.

Do I need renters' insurance?

Killam requires that all tenants provide proof of renters' insurance.

How can I arrange a viewing of a Killam apartment?

You can book a viewing by visiting the building page and contacting the leasing representative by email or by phone (toll free) or simply click the “Book A Viewing” box and arrange a tour. This will go directly to the leasing representative who will confirm your appointment, 

How can I pay my rent?

You can pay your rent using our Pre-Authorized-Payments (PAP) system. This is where money is automatically withdrawn from your provided bank account when rent is due. This is our preferred method for rent collection.

How do I contact my resident manager?

To find your resident manager's contact information, search for your building address by using the search box at the top of your screen. Your resident manager's phone number is listed on the specific apartment's page.

How often do you update the apartments listed for rent on the website?

The listings of available apartments on Killam's website are updated every 24 hours. It is always best to contact a member of our team for exact availability and pricing.

Is parking available? Is it free?

Parking availability and cost varies from building to building. For more information about parking at a particular building, please contact the building manager.

Why should I rent from Killam?

Killam provides clean, safe, and quality housing to tenants who are proud to call Killam's properties home. For more information, please see the "Why Killam" page.