Resident Satisfaction Survey

We’re Here to Listen

On behalf of the entire team at Killam, we are pleased to present a few of the highlights from our 2021 Tenant Survey conducted by the research firm, Narrative Research. In 2021, over 4,400 apartment residents responded from across Atlantic Canada, Alberta and Ontario. This survey is a chance for us to learn about what we’re doing well, and how we can improve. Our team reviews each individual comment and suggestion, continuing to make changes based on our resident's feedback.

Our Survey Feedback
83%
of residents are pleased with the value for their money
88%
are pleased with the cleanliness of their common areas.
89%
are happy with the physical condition of their apartment.
92%
are pleased with their on-site resident manager.
90%
are satisfied with the professionalism of Killam’s maintenance staff.
87%
are happy to rent from Killam.

Do You Have Comments to Share?

We send out our Resident Survey every November. To take part, make sure your contact information is updated and we will email you a survey when the time comes. Update your resident profile now!